Pet Odor Removal & Pet Stain Removal
We are the Phoenix area pet odor removal and pet stain removal
experts! Pet urine odor and pet stains can be difficult to remove
from carpets. Pet urine and feces can cause permanent damage to your carpets
and be unhealthy. Urine contamination often requires more than just a surface
cleaning. Many times the backing, padding, and sub-surfaces, must be treated
before urine decontamination is successful. Another concern with pet urine
is that the chemical make up of the urine may discolor the carpeting.
We Don't Just Cover Up Pet Odor Problems.
We don't just cover up pet odor problems like many budget carpet cleaning
companies, we do our best to eliminate it! Most budget or low cost companies
do not use the correct cleaning agents and odor neutralizers due to the
cost associated with them and they lack the proper equipment. Inadequate
equipment will not have enough suction which will leave some of the urine
and cleaning agents behind. Lack of a powerful suction will also leave the
carpet too wet which causes the pet stain to wick back up from the carpet
padding. The temperature of the steam used for the hot water extraction
is also important. If the there is not enough heat the cleaning agents will
not properly activate.
We use state-of-the-art carpet cleaning equipment and we have a very
high success rate for removing pet odors and pet stains from your carpet.
We have a success rate of about 80-90%. However, the success depends largely
on how long the stain has been in the fiber. Our Vortex cleaning machine
delivers steaming hot water to your carpet at temperatures up to 260 degrees
Fahrenheit. The temperature of the cleaning water is critically important
to disinfect the carpets and to properly activate the cleaning agents. These
temperatures are just not achievable by the smaller van mounted and portable
Three Ways To Reduce Your Pet Odor and Pet Stain Problems
Minor Odor Treatment - We use an earth-friendly odor eliminator,
which is formulated for chemically sensitive people and safe for your family.
The deodorizer is sprayed on each urine spot before cleaning to neutralize
urine odor. This procedure will help reduce odor but is not intended on
removing severe odor as this is merely treating the surface of the carpet.
If you can smell the odor when you walk in the room, this is not minor odor.
This will help reduce or control the problem, not eliminate it. Minor odor
can only be smelled if you are on your hands and knees or on a humid day.
2. Moderate Odor Treatment - Water claw sub surface
extraction, see the picture on the right. With this process, we saturate
the spot with a special oxidizing deodorizer so the cleaning agent reaches
into the padding. We then use the "water claw" sub surface extractor to
pull the urine out. This process will reduce the odor significantly, but
may or may not completely cure severe problems. Moderate odor treatment
is not guaranteed.
3. Major Odor Treatment - This is a full-blown odor
treatment designed to completely eliminate the odor if the pet is no longer
living in the home. The carpet is pulled up and padding discarded. The carpet
is thoroughly cleaned on both sides with a deodorizer and oxidizing agents
that neutralize the urine. Subfloors may require sealing. This procedure
corrects most pet urine problems.
Frequently Asked Pet Odor Questions
What can be done about urine odor?
We normally use enzymes or a professional grade deodorizer to treat urine.
First, we use a special urine detector to pinpoint exactly where the urine
deposits are. Then we spray neutralizer only on the affected areas. The
stains could be permanent, although we usually have a very good chance of
What to do if you have a severe urine odor?
If the odor is severe, the padding beneath the carpet may need to be replaced
and the sub floor treated. We also treat the face fibers with deodorizer,
allow time to dwell, and then extract. If the urine is covering over half
of the carpet, it may be more cost effective to replace the room of carpeting.
We normally only recommend this procedure if the pet is no longer in the
Is vomit removable from carpeting?
Yes, normally. However, the chances are reduced if an improper spot removal
solution has been applied to the stain before our arrival. Also, some cat
food has a red dye that permanently stains some nylon carpets. This dye
is similar to the kool aid type of dye. If this occurs, we have a red dye
removal system that can remove most cat vomit stains (a small extra fee
What can you do for recurring urine spots?
First, we use our urine probe to determine exactly where the spot is. Next,
we flood the area with an oxidizer mixture and allow the mixture to dwell
for at least 20 minutes. Last, we use our "water claw" spot lifter to pull
the urine directly from the padding. This process eliminates 90% of all
Do you have a 100% Guarantee on Pet Odors?
Unfortunately there is no way to completely guarantee odors of any type.
The reason is that the odor may not only be in the carpet. It may be under
the padding on the cement or wood beneath the carpet. It may also be on
the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be
sufficient to take care of a severe urine odor. Sometimes return trips are