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Pet Odor Removal & Pet Stain Removal

We are the Phoenix area pet odor removal and pet stain removal experts! Pet urine odor and pet stains can be difficult to remove from carpets. Pet urine and feces can cause permanent damage to your carpets and be unhealthy. Urine contamination often requires more than just a surface cleaning. Many times the backing, padding, and sub-surfaces, must be treated before urine decontamination is successful. Another concern with pet urine is that the chemical make up of the urine may discolor the carpeting.

We Don't Just Cover Up Pet Odor Problems.

We don't just cover up pet odor problems like many budget carpet cleaning companies, we do our best to eliminate it! Most budget or low cost companies do not use the correct cleaning agents and odor neutralizers due to the cost associated with them and they lack the proper equipment. Inadequate equipment will not have enough suction which will leave some of the urine and cleaning agents behind. Lack of a powerful suction will also leave the carpet too wet which causes the pet stain to wick back up from the carpet padding. The temperature of the steam used for the hot water extraction is also important. If the there is not enough heat the cleaning agents will not properly activate.

We use state-of-the-art carpet cleaning equipment and we have a very high success rate for removing pet odors and pet stains from your carpet. We have a success rate of about 80-90%. However, the success depends largely on how long the stain has been in the fiber. Our Vortex cleaning machine delivers steaming hot water to your carpet at temperatures up to 260 degrees Fahrenheit. The temperature of the cleaning water is critically important to disinfect the carpets and to properly activate the cleaning agents. These temperatures are just not achievable by the smaller van mounted and portable machines.

Three Ways To Reduce Your Pet Odor and Pet Stain Problems

Water Claw Picture1. Minor Odor Treatment - We use an earth-friendly odor eliminator, which is formulated for chemically sensitive people and safe for your family. The deodorizer is sprayed on each urine spot before cleaning to neutralize urine odor. This procedure will help reduce odor but is not intended on removing severe odor as this is merely treating the surface of the carpet. If you can smell the odor when you walk in the room, this is not minor odor. This will help reduce or control the problem, not eliminate it. Minor odor can only be smelled if you are on your hands and knees or on a humid day.

2. Moderate Odor Treatment - Water claw sub surface extraction, see the picture on the right. With this process, we saturate the spot with a special oxidizing deodorizer so the cleaning agent reaches into the padding. We then use the "water claw" sub surface extractor to pull the urine out. This process will reduce the odor significantly, but may or may not completely cure severe problems. Moderate odor treatment is not guaranteed.

3. Major Odor Treatment - This is a full-blown odor treatment designed to completely eliminate the odor if the pet is no longer living in the home. The carpet is pulled up and padding discarded. The carpet is thoroughly cleaned on both sides with a deodorizer and oxidizing agents that neutralize the urine. Subfloors may require sealing. This procedure corrects most pet urine problems.

Pet Stain and Pet Odor Removal Example

Frequently Asked Pet Odor Questions

What can be done about urine odor?
We normally use enzymes or a professional grade deodorizer to treat urine. First, we use a special urine detector to pinpoint exactly where the urine deposits are. Then we spray neutralizer only on the affected areas. The stains could be permanent, although we usually have a very good chance of removal.

What to do if you have a severe urine odor?
If the odor is severe, the padding beneath the carpet may need to be replaced and the sub floor treated. We also treat the face fibers with deodorizer, allow time to dwell, and then extract. If the urine is covering over half of the carpet, it may be more cost effective to replace the room of carpeting. We normally only recommend this procedure if the pet is no longer in the home.

Is vomit removable from carpeting?
Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival. Also, some cat food has a red dye that permanently stains some nylon carpets. This dye is similar to the kool aid type of dye. If this occurs, we have a red dye removal system that can remove most cat vomit stains (a small extra fee applies).

What can you do for recurring urine spots?
First, we use our urine probe to determine exactly where the spot is. Next, we flood the area with an oxidizer mixture and allow the mixture to dwell for at least 20 minutes. Last, we use our "water claw" spot lifter to pull the urine directly from the padding. This process eliminates 90% of all urine problems.

Do you have a 100% Guarantee on Pet Odors?
Unfortunately there is no way to completely guarantee odors of any type. The reason is that the odor may not only be in the carpet. It may be under the padding on the cement or wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be sufficient to take care of a severe urine odor. Sometimes return trips are necessary.

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